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Banking’s AI and analytics evolution: are you prepared?

Competitive differentiation and sustainable growth come from delighting customers and
empowering employees. But first, banks must modernize core systems to minimize cost and risk and unlock the ability to power business decisions through data and analytics.

Data hurdles hinder valuable customer and operational insights

Challenges in data
silos include:

Addressing technology
resources involves

Privacy and security
concerns encompass:

  • Aggregating diverse data
  • Managing integration across marketing channels
  • Minimizing latency for faster insights.
  • Maintaining legacy systems
  • Showing IT ROI in banking and online environments
  • Transforming mobile investments into full omnichannel experiences.
  • Safeguarding customer PII data
  • Adhering to stringent financial compliance regulations
  • Building customer trust through ethical data use.

We help banking institutions to overcome their data hurdles and create data insights faster with Microsoft data and analytics
solutions.

We help banks accelerate data value for the era of AI, by:

Centralizing all
data and analytics
workloads on a single,
open, governed
foundation

Streamlining efforts
to build BI, analytics
applications and ML
models on a lake
based architecture
with reduced data
movement

Empowering
individuals to expedite
innovation with secure
access to self-service
analytics tools that
facilitate near
real-time insights.

We’ve seen the benefits. Leveraging data for transformation brings substantial advantages

150%

7%

80%

increase in
work output

Improved spending
optimization
reducing costs by

Process automation
reducing
manual work by

Increased operational efficiency

Reduced legacy technology

What are the top use cases for AI in banking?

Drive improvements in employee productivity, operational efficiency and customer
service experience.

  • Product search
  • Language translation
  • Advisor empowerment
  • Fraud detection and prevention
  • Enhance contact centers
  • Extract call center insights
  • Predictive analytics and forecasting
  • Code modernization
  • Market research
  • Product and service innovation

As a Microsoft partner, we can help your organization to maximize the full potential of its data to better serve customers.

Contact us today to learn more.

Talk to us about how we can bring the power of digital innovation to your business.