Salesforce Experience Cloud is a digital experience platform that allows businesses to create and manage personalized, branded websites, portals, and communities for customers, partners, and employees. With Experience Cloud, companies can build custom sites for customer support, e-commerce, collaboration, and knowledge sharing, all while ensuring consistent branding and content delivery. This platform integrates with Salesforce’s core applications, such as Sales Cloud, Service Cloud, and Marketing Cloud, to provide a unified view of customer data and interactions.
Experience Cloud is designed to be highly customizable, allowing businesses to tailor their digital experiences to specific audience needs and preferences. It also supports self-service options, community-driven content, and real-time collaboration, which enhance customer engagement and satisfaction. Whether creating a partner portal, an employee intranet, or a customer support community, Experience Cloud empowers businesses to create powerful digital experiences that align with their strategic goals.
ShanVri Digital provides Customer Engagement & Experience solutions to build meaningful connections and enhance loyalty. Our services include personalized strategies, omnichannel engagement, and experience optimization for lasting customer satisfaction.
Create unique and branded experiences for your customers and partners.
Build forums, knowledge bases, and support communities for better customer engagement.
Empower customers and partners to solve their own problems with self-service options.
Use Salesforce data to gain actionable insights into customer behavior.
Salesforce Experience Cloud is a digital experience platform that enables businesses to create personalized websites, portals, forums, and mobile apps. It helps enhance customer engagement, improve collaboration, and provide self-service options.
Key benefits of Salesforce Experience Cloud include:
With Salesforce Experience Cloud, you can create:
Salesforce Experience Cloud leverages:
Salesforce Experience Cloud serves industries like:
Salesforce Experience Cloud enhances engagement by:
Yes, Salesforce Experience Cloud is designed to be mobile-friendly, allowing users to access portals, forums, and apps seamlessly on any device.
Yes, Salesforce Experience Cloud supports integration with third-party systems through APIs and connectors, enabling a unified experience across platforms.
Salesforce Experience Cloud is the rebranded and enhanced version of Community Cloud, offering additional features for creating more versatile and engaging digital experiences.
ShanVri provides:
Salesforce Experience Cloud offers enterprise-grade security with features like:
Salesforce Experience Cloud pricing is based on factors like:
Yes, Salesforce Experience Cloud supports multilingual portals, enabling businesses to engage users in their preferred language and expand globally.
Implementation timelines vary based on complexity, but ShanVri ensures efficient deployment, typically within a few weeks to a few months, depending on project requirements.
Why Organizations Recognize Shanvri Group’s Consulting Services as the Industry Leader
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