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Transform Your E-Commerce with Salesforce Commerce Cloud

Salesforce Commerce Cloud provides a unified platform for building and managing e-commerce stores. From personalized product recommendations to order management and logistics, Commerce Cloud offers the tools needed to provide a seamless online shopping experience.

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a cloud-based eCommerce platform that helps businesses create, manage, and optimize online stores across various channels, including web, mobile, and social media.  Commerce Cloud is designed to scale with businesses as they grow, offering features like AI-powered recommendations, search optimization, and a unified checkout process to improve conversion rates and customer satisfaction.

With Salesforce Commerce Cloud, businesses can deliver a consistent, personalized experience across all digital touchpoints, ensuring customers receive relevant content, offers, and product suggestions. Its integration with other Salesforce products, such as Marketing Cloud and Service Cloud, allows for a unified view of customer interactions, enabling cross-channel strategies and improved customer retention. Whether for B2B or B2C companies, Commerce Cloud empowers businesses to create innovative and efficient online storefronts that drive sales, enhance customer engagement, and foster brand loyalty.

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Salesforce Commerce & E-Commerce services and solutions Provided by ShanVri Digital

ShanVri Digital offers comprehensive Commerce and E-Commerce solutions to build seamless online shopping experiences. Our services include platform development, payment integration, and personalized user journeys to drive sales.

E-Commerce Platform Integration

Seamlessly integrate your online store with Salesforce and other third-party platforms.

Personalized Shopping Experience

Use AI-driven product recommendations to engage customers.

Omnichannel Commerce

Manage both online and in-store experiences from a single platform.

Order Management

Automate and streamline order fulfillment to improve operational efficiency.

What Customers Say About Salesforce: Proven Impact

YETI is in a constant state of innovation. We want to be able to do that quickly and Salesforce enables us to do so.

Scott Streit, Director, Software Engineering, YETI

Eight years running, Salesforce is a Leader in the 2023 Gartner® Magic Quadrant™ for Digital Commerce.

“Technology is moving fast, and competition is running after us. When we saw the development of this new technology and the possibilities with smartphones and virtual reality, we had to jump on it.”

Nicolas Hieronimus, CEO
Years in Business
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Salesforce Commerce Frequently Asked Questions

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a cloud-based eCommerce platform that enables businesses to create seamless shopping experiences across multiple channels, including web, mobile, social media, and in-store.

What are the benefits of Salesforce Commerce Cloud?

Salesforce Commerce Cloud offers:

  • Unified customer experiences across all channels.
  • Scalability to handle growing eCommerce demands.
  • AI-driven personalization and product recommendations.
  • Built-in tools for managing promotions, catalogs, and campaigns.
  • Robust analytics to optimize performance.
How does Salesforce Commerce Cloud work?

Salesforce Commerce Cloud integrates seamlessly with other Salesforce products and third-party systems to provide:

  • A centralized platform for managing eCommerce operations.
  • AI-powered tools for personalization and customer insights.
  • Scalability to meet the needs of both B2C and B2B businesses.
What industries use Salesforce Commerce Cloud?

Salesforce Commerce Cloud is widely used across industries such as:

  • Retail and Fashion
  • Consumer Goods
  • Healthcare
  • Manufacturing
  • Electronics
What is the difference between Salesforce B2C Commerce and B2B Commerce?
  • B2C Commerce: Focuses on direct-to-consumer online shopping experiences.
  • B2B Commerce: Tailored for businesses selling to other businesses, featuring bulk ordering, account hierarchies, and contract pricing.
What are the top features of Salesforce Commerce Cloud?
  • Omnichannel Commerce: Unified experiences across online, mobile, and in-store channels.
  • AI-Powered Personalization: Leverage Salesforce Einstein for product recommendations.
  • Mobile-First Design: Optimized for mobile shopping experiences.
  • Seamless Integrations: Connects with Salesforce CRM and Marketing Cloud.
  • Global Scalability: Multi-language, multi-currency support.
How does Salesforce Commerce Cloud support AI and personalization?

Salesforce Commerce Cloud uses Salesforce Einstein AI to:

  • Deliver personalized product recommendations.
  • Optimize search results based on user behavior.
  • Enhance customer engagement through predictive analytics.
Can Salesforce Commerce Cloud handle international eCommerce?

Yes, Salesforce Commerce Cloud supports international eCommerce with:

  • Multi-language and multi-currency capabilities.
  • Localization features for region-specific promotions and taxes.
  • Scalability for global operations.
How can ShanVri help with Salesforce Commerce Cloud implementation?

ShanVri provides:

  • End-to-end implementation of Salesforce Commerce Cloud.
  • Customization for unique business needs.
  • Seamless integration with existing systems and Salesforce products.
  • Ongoing support and optimization services.
What are the pricing models for Salesforce Commerce Cloud?

Salesforce Commerce Cloud pricing is based on a subscription model and often varies depending on:

  • Business size and transaction volume.
  • Required features and integrations.
    Contact ShanVri for a customized pricing consultation.
How does Salesforce Commerce Cloud improve customer experiences?

Salesforce Commerce Cloud enhances customer experiences by:

  • Offering personalized product recommendations.
  • Providing fast, mobile-optimized shopping experiences.
  • Enabling smooth omnichannel shopping journeys.
  • Ensuring real-time inventory and order tracking.
How does Salesforce Commerce Cloud support B2B eCommerce?

For B2B eCommerce, Salesforce Commerce Cloud offers:

  • Self-service portals for business buyers.
  • Account-based pricing and discounts.
  • Bulk ordering and recurring order capabilities.
  • Integration with ERP and CRM systems for streamlined operations.
How long does it take to implement Salesforce Commerce Cloud?

The implementation timeline varies based on business requirements, but ShanVri ensures efficient deployment tailored to your needs, typically ranging from a few weeks to a few months.

What is the role of Salesforce Einstein in Commerce Cloud?

Salesforce Einstein is an AI tool within Commerce Cloud that powers:

  • Predictive product recommendations.
  • Smart search functionalities.
  • Automated merchandising and campaign optimizations.

Why Choose Us

Why Organizations Recognize Shanvri Group’s Consulting Services as the Industry Leader

A dedicated team of 25 skilled developers.

Exclusive expertise in Microsoft and Salesforce platforms.

A client-centric approach that prioritizes results and satisfaction.

A legacy of blending tradition and innovation to drive transformation.

Ready to transform your business? Partner with ShanVri Digital for innovative IT solutions that drive measurable results.